Help & FAQ
Quick answers. Still stuck? Email us.
How does it work?
Upload a product photo, review the AI-suggested description, choose a style, and generate. You get 3 lifestyle variants in HD you can download.
What is a credit?
1 credit = 1 generation (3 variants). New accounts get 3 free credits. Failed generations are automatically refunded.
Are the free results watermarked?
Yes, free results carry a watermark. Buy any credit pack or subscribe to get clean, watermark-free HD.
Can I use the images commercially?
Yes, downloaded HD images are yours to use for your store, ads and listings. You are responsible for holding the rights to the product you upload.
What if a generation looks wrong?
Preview before you keep it. If a generation fails technically, your credit is refunded automatically.
How do I cancel or delete my account?
Go to Settings → Danger zone → Delete account. This permanently removes your data and images.
Need help?
Email support@getmerchcraft.com, we reply fast.